Your back office.Always on.
Bilingual ninjas answer, book, and paper every job — day or night, storm or clear sky.
You build roofs. Not paperwork.
Phones, follow-ups, supplements, invoicing, hiring — between storm season and back-to-back tear-offs, the office pile grows faster than any crew can keep up with. That's where the margin quietly leaks out. We catch it all.
Missed calls, lost jobs
Every call that hits voicemail is a homeowner dialing the next roofer. The lead is gone before you're off the ridge.
Money left on the table
Missed line items — soft metals, code upgrades, detach-and-reset — and unfiled supplements mean dollars you earned never make it onto the RCV check.
Paperwork piles up
Invoicing, AR/AP, depreciation releases, and daily reconciliations slide to nights and weekends — and the mistakes get expensive fast.
The owner does it all
You didn't start a roofing company to answer phones and chase invoices. Every interruption is a tear-off you're not running.
Right now at Work Ninjas.
A real slice of a real shift — calls landing, paperwork moving, money recovered. This is what running your back office actually looks like.
Landing right now
Being worked
Closed out
One team for the whole operation.
Trained on roofing and exterior work — not a generic script. Pick what you need today, add more as you grow.
Customer service & call answering
Every call answered live, on-brand, in seconds — even when the storm rush hits. Bilingual reps who sound like part of your crew. No voicemail, ever.
Live · EN · ESLead management
We capture, qualify, and follow up on every lead fast — from first call to signed contingency — then book the inspection and drop it clean into your CRM.
Into your CRMAppointment setting
Roof inspections and adjuster meets booked straight onto your crews' calendars, with reminders that cut no-shows.
On your calendarSupplements & Xactimate
We meet the adjuster, document every course and accessory, and file Xactimate supplements that get approved.
$10M+ recoveredBookkeeping & admin
Invoicing, AR/AP, reconciliation, and daily paperwork — accurate and on time.
Clean booksMeasurements & estimating
EagleView-ready roof reports and material takeoffs — squares, waste, and ridge — turned around fast, so estimates go out same-day.
12K+ / yearNinjaRecruit hiring
We source, screen, and shortlist field crews and office staff so you scale without the headache.
Source & screenNumbers our contractors feel.
Weekly ops sync · San Pedro Sula HQReal people run this, not a script.
Every card on that board a minute ago was a person — reading the adjuster's report, booking the inspection, closing out the batch. Same team, every day, in our own office.
The ninjas behind your back office.
Bilingual, nearshore, and trained on roofing — the same faces answer your calls, file your supplements, and close your books every day.
+38 more ninjas on the team roster — meet the whole crew →
Between calls · storm seasonThey stay. Contractors notice.
Same time zone as your crews, no offshore hand-offs, no accents your customers strain to understand. Low turnover means the person on the phone in March is still there in October.
Up and running in two weeks.
No new software to learn. No long contracts. We adapt to how you already run, then slot in.
Discovery call
Tell us which parts of the back office hurt most. Share any scripts or SOPs.
We build your playbook
We document your workflows and connect your phone, CRM, and tools.
Your Ninjas go live
A trained, bilingual team starts running your front and back office.
You scale with ease
Booked jobs, clean books, and recovered supplements flow in. Add services anytime.
Built by people who know the trade.
We're not a generic BPO reading off a card. We staff nearshore, bilingual pros and train them on how roofing actually runs — from intake to supplement.
Nearshore, not offshore
Same time zones, no overnight lag, and a cultural fit your customers and adjusters can hear on the call.
Trained on your trade
Shingles, squares, supplements, Xactimate, inspections — your Ninjas speak roofing, so everyone trusts them.
A fraction of in-house
A full back-office team for less than the loaded cost of one or two local hires — and it scales on demand.
Stop running your back office from a windshield.
Contractors don't go back.
Real clients, unscripted. Tap play — no autoplay, ever.
"There's a lot less stress off my shoulders. I don't feel like I'm outsourced to somebody else — they're hands-on and always there."
"I'll be completely honest — it's a game changer for our business. It helps our productivity and we're acquiring more customers."
"They handle our supplements and bookkeeping now. We've recovered money we used to leave on the table every single month."
Answers, before
you ask.
Still weighing it up? These are the questions roofing owners ask us most.
Book a free consultationHow fast can a Ninja team start?
Do I have to switch the tools I already use?
Are these generic virtual assistants?
Can I start with just one service?
What does it cost?
Hand off the chaos.
Lead like a pro.
Book a demo now, or talk to us about a plan built around your operation. Setup takes two weeks — the storm-season chaos shrinks today.